Assistant Manager, Human Resources (Ref. AM-HR)
Human Resources Division
2-year fixed-term contract
Responsibilities:
- Provide support across a wide spectrum of HR functions, inclusive but not limited to recruitment and appointment, compensation and benefits, training and development, performance management and staff relations
- Handle staff complaints and grievances in accordance with established policies and procedures, and maintain accurate documentation and filing systems
- Contribute to system enhancements, including the development and maintenance of the electronic Performance Management System (ePMS) and Human Resources Management System
- Prepare concise and accurate HR reports and statistical summaries to support management decisions
- Assist in implementing HR policies and participate in ad hoc projects as required
- Collaborate with team members to ensure efficient HR operations and drive continuous improvement
- Perform any other duties as assigned by the Director, Human Resources
Requirements:
- Degree Holder or above in Human Resources Management or other relevant discipline
- Minimum of three years’ relevant experience in human resources management, preferably in a sizable or public organization. Candidate with less experience will be considered as Senior Executive
- Solid knowledge of Hong Kong Employment Ordinance, exposure to Civil Service Regulations is an advantage
- Proficiency in written and spoken English and Chinese
- Familiar with HR systems and proficient in MS Office applications
- A proactive team player with pleasant personality and tactful communication skills
- Detail-oriented, well-organised, and able to manage multiple tasks independently
- High level of integrity and ability to handle sensitive and confidential information with discretion
Terms of Appointment & Fringe Benefits
Appointment will be offered on a 2-year fixed-term contract. Fringe benefits include paid leave, medical insurance and MPF.
Application forms are available on the Council’s website https://www.consumer.org.hk/. Interested applicants are invited to apply to the Director, Human Resources by sending the completed application form and a resume together with a cover letter explaining why they consider themselves suitable for the position by 10 December 2025. Applications should be sent by e-mail to recruit@consumer.org.hk. Candidates not invited for interview within 12 weeks from the closing date may consider their applications unsuccessful.
The Consumer Council is an Equal Opportunity Employer.
Personal Information Collection Statement
- You must provide the personal data marked as mandatory in the application form. Otherwise, the Council may not be able to process your application.
- The personal data collected during the application process will be used for recruitment of the post, including assessing your application and contacting you, and other directly related purposes. For such purposes, we may disclose your personal data to members of an assessment panel to assist in the recruitment.
- Personal data of unsuccessful candidates will be retained for a maximum of 2 years from the closing date of application, thereafter the data will be destroyed.
- You have the right to request access to and correction of your personal data held by the Council, by submitting your request in writing to the Compliance and Administration Officer at 22/F, K. Wah Centre, 191 Java Road, North Point, Hong Kong. The Council may charge you a fee for the processing of such request.
- Please refer to the Privacy Policy at https://www.consumer.org.hk/en/privacy-policy for more information on the Council’s privacy policies and practices.