In view of the current widespread of COVID-19 and to reduce social contact, consumers are advised to call our hotline at 2929 2222 or make use of our web forms via the following links:
Consumers may also call our hotline at 2929 2222 for gift redemption and enquiry services at our Consumer Advice Centres by appointment if needed.
Guide to Consumer Rights and Responsibilities
In addition to a set of the Rules that addresses corporate rights and responsibilities, the Consumer Council has also produced this Guide to Consumer Rights and Responsibilities which
- sets out the Council’s general policy on consumer rights and responsibilities; and
- provides a guide to consumers as to what is expected from them in the marketplace.