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- 2021.04.15
Electricity Tariff of 14 “1.5 Horsepower” Inverter Split-type Reverse Cycle Air Conditioners Could Vary over 55% 1 Model Failed to Meet Claimed Cooling Capacity Pay Heed to Huge Disparities in Warranty Periods and Charges
Many households plan on replacing their air conditioners in the run-up to summer to keep the heat at bay, and inverter split-types are a popular choice in recent years. The Consumer Council tested 14 models of “1.5 horsepower” (HP) inverter...
- 2021.04.15
Performance of Household Dehumidifying Agents Vary Vastly Moisture Removal Capacity Could Differ by Over 85% Virtually Non-existent Moisture Absorption Efficacy for Bamboo Charcoal/Activated Charcoal Models
Hong Kong weather is particularly humid during the transitional season between spring and summer. Many people like to place dehumidifying agents inside their wardrobes, shoe cupboards and storage boxes to prevent mould and mildew. The Consumer...
- 2021.03.15
15 March – World Consumer Rights Day The Consumer Council Calls for Collective Action by the Government, Businesses & Consumers to Tackle Global Plastic Pollution
Hong Kong is a metropolitan that celebrates speed and efficiency, as well as a typical example of a “throw-away society”. Despite advocacy efforts in society over the years, the efficacy of Hong Kong’s plastic reduction policies still has much...
- 2021.03.15
60% of Hair Dyes Claiming to Have “Natural” Ingredients Contained Allergens or Heavy Metals Calling for Prudent Use of Permanent Hair Dyes and Hennas
It saves time and money to dye hair at home. Some consumers may use hair dye products with natural claims with the assumption that they may reduce the risk of allergies or cause less damage to the hair. However, the Consumer Council tested 26 hair...
- 2021.03.15
Disparate Arrangements for Pandemic-postponed Wedding Banquets Pay Heed to Contract Terms and Deposit Clauses to Avoid Loss
During the pandemic, social distancing measures such as the prohibition on group gatherings and "no dine-in" restriction after 6pm have completely overhauled our daily lives, and even postponed or cancelled many wedding banquets. To understand...
- 2021.03.15
Inconsistent Unit Measurement of Products in Supermarkets Impedes Direct Price Comparison Calling for a Unified Unit Price to Help the Public Shop Wisely
When doing grocery shopping, many may be influenced by “traditional wisdom” and consider bigger or multiple packages more of a bargain than smaller packages or a single item. The Consumer Council gathered the pricing information of 12 categories...
- 2021.03.15
Rescheduling of Wedding Services Amid Epidemics Might Lead to Compensation Claims Better Communication between Soon-to-weds and Wedding Service Providers to Reduce Losses
Getting married is an important event in one’s life. Many soon-to-weds spend at least a year on their wedding plans. From photography and catering to wedding gown hiring, emcees and make-up artists, soon-to-weds have a lot of things to be taken...
- 2021.02.17
Clear Descriptions for Jewellery Transactions to Avoid Disputes Examine Product Information Before Purchase to Safeguard Consumer Interests
Jewellery is a favourite for many female consumers. When purchasi...