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- 2018.10.15
Soaring Prices of Second-hand Tickets on Reseller Platforms, But No Customer Service & All Risks to be Borne by the Consumers
The buying frenzy for tickets to hot performing shows and sporting events have spawned a market for ticket reseller platforms with faithful fans willing to pay a premium almost at high cost. The Consumer Council has found the prices of tickets...
- 2018.10.15
Tofu Test Reveals Vast Variations in Nutrient Contents – Protein & Calcium Differ by More than a Double & 25 Times
Tofu (bean curd), long being regarded as a health food which is “low fat” and “high calcium”, is popular with many consumers (aside from vegetarians), who opt for tofu as a source of protein to cut down on their meat intake and live a...
- 2018.10.15
Watch out for Traps in Water Filters by Door Salesmen – Credulous in Product Claims May Cause Double Loss in Money & Health
The revelation of lead water incident in recent years has raised widespread public concern, and resulted in surging demand for water filtering devices or indeed any products that claim to purify water quality for health protection. But the Consumer...
- 2018.10.04
Elderly Consumer Rights & Interest in Focus Joint Efforts of Government and Different Sectors to Build an Age-Friendly Consumption Environment
Hong Kong is closely keeping up with the global trend in unabated rising ageing population. Government estimates have put local population of elderly persons aged 65 and above at 2.5 million by 2043, from 1.16 million in 2016. Or, 1 in 3 persons...
- 2018.09.19
70% Models of Facial Exfoliating and Peeling Products Found Containing Allergens, Some 20% Provide No Ingredient Information & Expiry Date
For the beauty-conscious, besides daily facial cleaning, facial exfoliating and peeling products may also be used for deep cleansing to rid their face of dead skin, black head and blemish. A Consumer Council survey on 60 models of rinse-off type...
- 2018.09.18
Air Purifiers Vary Widely in Pollutants Removal Speed Claims of Applicable Areas Not Indicative of Clean Air Delivery Ability
The growing concern over air quality has driven many consumers to turn to air purifiers to improve indoor air quality. A Consumer Council test on 12 models of air purifiers has, however, found substantial variation in their performance especially the...
- 2018.09.18
Excessive and Prolonged Intake of Vitamins Could Bring Harm to Health – 80% of Samples beyond Regulatory Oversight of Pharmacy Ordinance
The lack of regular meals and exercise has driven many city inhabitants to health products especially vitamin supplements in the belief that besides convenience, a vitamin or two a day will effectively meet their body needs and keep them healthy. A...
- 2018.09.18
Problems in Graduation Gowns Rental: Wrong Design & Delay in Deposit Refund
Graduation is an important milestone in one’s academic pursuit. Prospective graduates can either rent or buy an academic gown for graduation ceremony, or photo taking with friends and relatives. But, sadly, complaints to the Consumer Council...