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...These are some of the issues revealed today at the first of a regular press briefing on the state of consumer complaints The Consumer Council has recorded rapid increases in consumer complaints in the first four months of this year. Consumer...
The Consumer Council welcomes the issue of the Government's Statement on Competition Policy as a significant step to bringing about the improvements in the competitive environment in Hong Kong called for in the Council's report, Competition Policy:...

A 2-in-1 washer-drier is a costly home laundry appliance - it pays to find out as much information as you can to make a rational choice Is a washer-drier the perfect solution to your laundry problem in Hong Kong's space-scarce home? Or is it really?...

Rice Cookers Are Not Always As Safe As They Should Be. Of 23 Models tested by the Consumer Council, Only 6 could comply with all of the 16 test items on Safety Two rice cookers of the same model were found to burst into flame while they were...

The following is issued in response to media enquiries on the issue of the current interest rate margin :- The Consumer Council has been watching closely the movement of the interest rate margin. The issue is related to the market structure of Hong...

Most "Pure Gold Card" Products Contain Only Insignificant Value of Gold; Like Other Gifts and Souvenirs, a Substantial Part of the Price Goes to Design and Craftsmanship All that glitters is not gold, so goes the saying. At least one "pure gold card"...
Stop Abusing Plastic Bags, Shop With Your Own Be A Smart Environmentally Conscious Boss, Don't Waste Plastic Bags The drive to cut down on the use of plastic shopping bags is forging ahead with new momentum this year. First, a total of 37 markets...
The Consumer Council welcomes Government's move to end Hong Kong Telecom International's exclusive rights in respect of international calls and to improve domestic competition by increasing the opportunities for other companies to provide domestic...