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- 2014.03.14
Council Survey on Apps Reveals Excessive Personal Data Collection & Privacy Concerns
The Consumer Council has taken to task developers of instant messaging apps for excessively collecting personal data of users and lack of adequate transparency governing the use of such data.The problem of personal data privacy is one of pressing...
- 2014.02.17
After-sales Services of Home Washers/Washer-Dryers under Scrutiny - CHOICE # 448
When it comes to after-sales services of household electrical products, and in particular repair and maintenance of such durable appliances as washing machines and the like, consumers are very much at the mercy of the traders. A recent survey of the...
- 2014.02.17
Caution Urged in Life Insurance Switch - CHOICE # 448
Contemplating about switching your existing life insurance policy to a new insurance company? A life insurance policy as the name implies is a long-term commitment. Replacing it with a new policy therefore warrants the utmost of care and caution to...
- 2014.02.17
CHOICE # 448
After-sales Services of Home Washers/Washer-Dryers under Scrutiny Concern over Manufacturers' Claims in Dehumidifier Capacity Caution Urged in Life Insurance Switch Learner Drivers Taken for a Ride Study Uncovers Many Nutrition Label not...
- 2014.02.17
Concern over Manufacturers' Claims in Dehumidifier Capacity - CHOICE # 448
Some manufacturers of dehumidifiers have been found to consistently use double sets of testing conditions in an apparent tactic to boost their dehumidifying capacity claims. One set of condition is the manufacturers' own set of condition in their...
- 2014.02.17
Learner Drivers Taken for a Ride - CHOICE # 448
Learner drivers enrolled in driving courses are increasingly taken for a ride, so to speak. Consumer complaints against driving schools edged up 16% year on year to 73 cases last year. A common tactic of some driving schools is to entice you into...
- 2014.02.17
Study Uncovers Many Nutrition Label not complying with Trade Guidelines - CHOICE # 448
Nutrition labelling on prepackaged food is essential but, sadly, shoppers' expectation of legibility is not always met. A legible nutrition label appropriately marked would help consumers make informed choices. But the reverse is also true: an...
- 2014.02.06
Consumer Complaints Highest in 4 Years amid Heightened Consumer Awareness on Sales Practices
The year 2013 saw consumer complaints tot up to a total of 30,006 cases - a 10% increase over the last year and the highest in four years since 2010.The high turnout is not unexpected by the Consumer Council in a year of extensive publicity to...