Skyworth Sales (Hong Kong) Co., Limited announced the voluntary recall of two CTV models sold between April 2000 and February 2003 in Hong Kong in the view of the unprecedented fire incidents reported recently. Details of the recall are as follows.
Recalled products: CTV-2922NW & CTV-2922 conventional 29" television sets
Units: About 300 sets
Sale Period: Between April 2000 and February 2003
Sale Territory: Hong Kong
Injuries: None reported
Remedy: Free replacement - Users should stop using these recalled models immediately and call the Company's Service Hotline to arrange for a free replacement.
Contact: Call the Company's Service Hotline at (852) 2318 0500 from Monday to Friday: 9:00 am to 1:00 pm and 2:00 pm to 5:30 pm, and on Saturday: 9:00 am to 1:00 pm, send a fax to (852)2811 5105, or send an email to recall@skyworth.com.hk .
Return procedures: The Company also proposes to contact customers directly to arrange for the collection of the recalled item. A replacement will be given to the customers involved free of charge.