Manager, Research and Studies (Ref. M-RS)
Research and Studies Division
2-year fixed-term contract
Responsibilities:
- Design and execute in-depth studies and surveys including quantitative and qualitative research
- Prepare reports and evidence-based recommendations, to support the Council's policy advocacy, consumer protection initiatives and consultation work. Monitor and review Government consultation papers, policy proposals and regulatory developments that may affect consumer interests
- Prepare submissions for public consultations as well as responses to consumer enquiries
- Liaise with stakeholders, including service providers, government departments, trade associations and professional bodies, on research and survey initiatives
- Ensure data integrity and accuracy through proper validation and quality assurance
- Participate in media interviews and public communications as required
- Provide support to the Council’s initiatives and undertake ad hoc assignments as assigned
Requirements:
- A recognised university degree or equivalent in Economics, Business, Statistics, Data Management, Research and Analytics, Social Science, Public Policy or related disciplines
- At least 5 years of relevant post-qualification work experiences. Candidate with less experience will be considered as an Assistant Manager, Research and Studies
- Strong communication and project coordination skills
- Research background in data collection, compilation and analysis
- Experience in policy research, public consultation, stakeholder engagement, or preparation of submissions to government departments, regulatory bodies or public organisations would be an advantage
- Knowledge of public policy development, regulatory frameworks and government consultation processes is preferred
- Proficiency in writing reports in English and Chinese
- Self-motivated, detail-oriented and able to work independently under pressure
Terms of Appointment & Fringe Benefits
Appointment will be offered on a 2-year fixed-term contract. Fringe benefits include paid leave, medical insurance and MPF. Renewal of contract will be subject to the service needs of the Division and the performance of the appointee.
Interested candidates please submit job applications by 29 October 2026 via email to recruit@consumer.org.hk. Submissions should include a completed application form (available for download from the Council’s website at https://www.consumer.org.hk/), a full resume (stating current salary, expected salary, and earliest availability), and a cover letter outlining the suitability for the role. Please note that applications without the expected salary may not be considered. Applicants who do not receive an interview invitation within 12 weeks of the closing date may assume their application was unsuccessful.
The Consumer Council is an Equal Opportunity Employer.
Personal Information Collection Statement
- You must provide the personal data marked as mandatory in the application form. Otherwise, the Council may not be able to process your application.
- The personal data collected during the application process will be used for recruitment of the post, including assessing your application and contacting you, and other directly related purposes. For such purposes, we may disclose your personal data to members of an assessment panel to assist in the recruitment.
- Personal data of unsuccessful candidates will be retained for a maximum of 2 years from the closing date of application, thereafter the data will be destroyed.
- You have the right to request access to and correction of your personal data held by the Council, by submitting your request in writing to the Compliance and Administration Officer at 22/F, K. Wah Centre, 191 Java Road, North Point, Hong Kong. The Council may charge you a fee for the processing of such request.
- Please refer to the Privacy Policy at https://www.consumer.org.hk/en/privacy-policy for more information on the Council’s privacy policies and practices.