Assistant Manager, Consumer Education (Ref. AM-CE)
Consumer Education, Planning and Stakeholder Engagement Division
2-year fixed-term contract
Responsibilities:
- Assist the Managers in the planning, development and execution of high-impact consumer education programmes, community talks as well as citywide events targeting teenage students and/or senior citizens
- Assist in the development and production of education programme materials
- Assist in collaborating with programme stakeholders, collaborators, vendors, supporting organisations and volunteers to enrich programme quality, expand outreach and maximise promotion impact
- Assist the Managers in monitoring programme budget, handling team administration duties and rendering logistical and/or on-site support for activities and events
- Manage procurement and vendor administration to ensure effective delivery of programmes/projects
- Prepare statistical and analytical reports for programme/project planning, evaluation and committee papers
- Perform ad hoc duties as assigned
- Outdoor work may be required
Requirements:
- Bachelor Degree in Education, Business Administration, Social Science or related disciplines
- At least 3 years of relevant job experience specified in the “Responsibilities” section above, preferably in education administration and/or project management for youth and/or seniors’ training/programmes. Candidate with less experience may be considered as a Senior Executive, Consumer Education
- Prior exposure in engaging government departments, public bodies or NGOs would be an advantage
- Prior experience in coordination for volunteer services, development of educational materials, database management and/or website update would be an advantage
- Good command of written and spoken English and Chinese
- Strong coordination, communication, and time management skills
- Independent, proactive, creative, well-organised, meticulous, responsible and a good team player
- High proficiency in MS Office applications
Shortlisted candidates will be invited for interview and written test, and successful candidates will be required to undergo Sexual Conviction Record Check.
Terms of Appointment & Fringe Benefits
Appointment will be offered on a 2-year fixed-term contract. Fringe benefits include paid leave, medical insurance and MPF. Renewal of contract will be subject to the service needs of the Division and the performance of the appointee.
Interested candidates please submit job applications by 19 November 2026 via email to recruit@consumer.org.hk. Submissions should include a completed application form (available for download from the Council’s website at https://www.consumer.org.hk/), a full resume (stating current salary, expected salary, and earliest availability), and a cover letter outlining the suitability for the role. Please note that applications without the expected salary may not be considered. Applicants who do not receive an interview invitation within 12 weeks of the closing date may assume their application was unsuccessful.
The Consumer Council is an Equal Opportunity Employer.
Personal Information Collection Statement
- You must provide the personal data marked as mandatory in the application form. Otherwise, the Council may not be able to process your application.
- The personal data collected during the application process will be used for recruitment of the post, including assessing your application and contacting you, and other directly related purposes. For such purposes, we may disclose your personal data to members of an assessment panel to assist in the recruitment.
- Personal data of unsuccessful candidates will be retained for a maximum of 2 years from the closing date of application, thereafter the data will be destroyed.
- You have the right to request access to and correction of your personal data held by the Council, by submitting your request in writing to the Compliance and Administration Officer at 22/F, K. Wah Centre, 191 Java Road, North Point, Hong Kong. The Council may charge you a fee for the processing of such request.
- Please refer to the Privacy Policy at https://www.consumer.org.hk/en/privacy-policy for more information on the Council’s privacy policies and practices.