In view of the latest development of the COVID-19 pandemic, we will gradually re-open our public service counters that have been closed since the fourth wave outbreak of the pandemic. Consumers may call our hotline 2929 2222 to make appointments for enquiries, complaints and gift redemption at our North Point and Tsim Sha Tsui Consumer Services Centre. The other two Consumer Advice Centres at Tsuen Wan and Shatin will remain close for the time being. Alternatively, consumers may make use of our web forms via the following links for enquiries and complaints:
Top Ten Consumer News
Top Ten Consumer News is organised by the Consumer Council, jointly with Cable TV News, Radio Television Hong Kong, Hong Kong Economic Times and Sky Post. Through this annual competition the public are able to relive some of the most memorable news of the year past. The public are invited to select and vote for the news that they deem are of the utmost importance to consumers during the year. The event aims to raise the general public's awareness of consumer rights.
The event this year drew a total of over 2,800 entrants participating in the voting. The top news with 2,700 votes went to the scandal of the import of unhygienic lard from Taiwan, reflecting the deep concern of the consumers over food safety. Please click here to view the voting results (Chinese content only).
Highlight of the prize presentation ceremony
1. Prize winners with officiating guests
2. Panel discussions by the organizers on the voting results
(From left to right: Ms. Yu Yi Yin, Assistant Chief Editor for Sky Post, Ms. Joanne Leung, Senior News Editor for Hong Kong Economic Times, Mr. Edgar So, Head of Programming for i-Cable News Limited, Mr. Tai Keen Man, Deputy Director of Broadcasting for Radio Television Hong Kong and, Ms. Gilly Wong, Chief Executive of Consumer Council)
3. Professor Wong Yuk-shan, Council Chairman and Mr. Edgar So presenting the second prize
4. Professor Wong Yuk-shan, Council Chairman and Mr. Tai Keen-man presenting the first prize