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Offer of free replacement of the bottom casing of Sony Cyber-shot DSC-T5 Digital Cameras

  • 2007.08.02

Sony announced the offer after its recent discovering that, with certain units of its Digital Still Camera "Cyber-shot" DSC-T5 released on the market in September 2005, there is a small possibility that the metal plating on the bottom of the camera unit may warp outwards, causing a slight cut or scratch to the skin of the user when it is directly touched.

Symptom and Cause
Due to an irregularity during the initial part production, the adhesive strength of the metal plating declined. As a result, there is a small likelihood that with certain DSC-T5 units, damage to the bottom casing could cause the metal plating to peel away from the camera unit and warps outwards.

Applicable serial number
5382051 ~ 5457550

Note : Sony claimed that although the metal plating of units other than the above serial number range may peel if dropped or exposed to other external impact, in these cases the plating would not warp.

How to confirm the model name and its serial number
The model name and serial number are indicated on the nameplate at the bottom of the camera. Customers should confirm whether the model name and serial number is applicable. Those with applicable units are requested to contact Sony Technical Support hotline: (852) 2389-3202.

For more information, please visit the following Sony website:

http://www.sony.com.hk/notice/20070802_e.jsp

Source: Sony http://www.sony.com.hk