Shun Hing Electronic Trading Co. Ltd., sole agent of Panasonic products in Hong Kong and Macau, announced that the company would provide free preventive maintenance services to selected models of massage loungers. It has become known that, on rare occasions, the motor power cable within some of these models may break, resulting in the possibility of smoke and spark should the product continue to remain in use without preventive maintenance.
Related models selling in Hong Kong and Macau are:
EP-3515
EP-3510
EP-3010
The company has confirmed that there is no reported case of such incidents in Hong Kong and Macau. The company advises users of the 3 models of massage loungers to stop using the product for the time being. At the same time, free preventive maintenance services will be offered to all concerned users. In addition, a 3-year warranty will be provided after this preventive maintenance service.
The company invites customers to check the model number. To register for the free maintenance service, please call the company's special hotline at 2313-0555.
Information source: Shun Hing Electronic Trading Co. Ltd./Electrical & Mechanical Services Department(EMSD)
Sole agent's website:
http://www.panasonic-hk.com/ha/productlist.asp?section=FC&category=ML&language=english&count=1&ptype=2#
http://www.panasonic-hk.com/ha/pop_up/eng/30012007_momi/large_pop.jpg
EMSD's website:
http://www.emsd.gov.hk/emsd/e_download/wnew/massage_lounger.pdf
http://www.emsd.gov.hk/emsd/eng/pps/electricity_epr.shtml
http://www.emsd.gov.hk/emsd/eng/wnew/index.shtml