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Recall of AC adaptors for Dell notebook computers

  • 2004.10.08

In cooperation with the U.S. Consumer Product Safety Commission, Dell is voluntarily recalling and offering free replacements for certain AC adapters that were sold for use with some models of Dell Latitude, Dell Precision and Dell Inspiron notebook computers. It is possible for the adapters to overheat, which could pose a risk of fire or electrical shock.

Potentially affected adapters were sold with the following models of Dell notebook computers:

  • Latitude CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C805, C810, V700, C-Dock, C-Port
  • Inspiron 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000E, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station
  • Precision M40

The adapters were also sold separately, including in response to service calls. The adapters were shipped to customers between September 1998 and February 2002. The words "DELL," and either "P/N 9364U", "P/N 7832D", or "P/N 4983D" are printed on the back of the adapters.

Note that not all the above-described adapters sold during the noted date range are affected. To determine whether your adapter is affected by this issue, you should visit the website . The website will direct you to find and enter an identification number from the back of your AC adapter so as to determine whether the adapter is affected by this issue. If the adapter is affected by this issue, you will be automatically connected to a replacement order entry request form or be provided with a phone number for your region, and you should immediately discontinue use of the affected adapter. Dell will also provide a means for you to return the affected adapters for proper disposal. If you have additional questions not covered on the recall website, please call Dell at 34160966.

Please note that only the described power adapters are subject to this recall and not the notebook computers themselves.


Related Link:
U.S. Consumer Product Safety Commission Release #05-004 (October 08, 2004)