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Voluntary maintenance service for TV sets

  • 2003.07.03

The Electrical and Mechanical Services Department (EMSD) coordinates with the local supplier of Toshiba products to launch a voluntary maintenance programme on Toshiba 15" colour television model "15V11B" for the sake of public safety.

The supplier, Toshiba Hong Kong Ltd., will provide a free-of-charge maintenance service for the TV sets from today (July 3) onwards. Serial numbers of the affected TV sets are as follows:

  • 102-2308401 to 102-2309400

  • 102-2417501 to 102-2418500

  • 102-2Y37701 to 102-2Y38700

Toshiba 15" colour television model "15V11B"

Toshiba 15" colour television model "15V11B"

(Photo provided by The Electrical and Mechanical Services Department)

It was found that the insulation of a piece of internal wire might be damaged during assembly work in the factory. As a result, the antenna/AV terminals might become live, thus posing an electric shock hazard to users.

A spokeman for EMSD urged consumers to immediately stop using the TV sets and contact the supplier to arrange for inspection.

Please call the supplier's hotline 2111 6882 for details of the maintenance service.

Reprinted from : HKSAR Government web page
http://www.info.gov.hk/gia/general/200307/03/0703144.htm