Due to the upgrade of the telephone system, the Council’s telephone service will be suspended from 18:00 on 7 August 2020 onwards and the service shall be resumed from 09:00 on 10 August 2020.
Please call the Council’s hotline 2929 2222 and leave a message if you need to contact us during the above period.
In view of the current widespread of COVID-19 and to reduce social contact, all our Consumer Advice Centres are temporarily closed until further notice. Consumers may call our hotline at 2929 2222 for any complaints and enquiries. Alternatively, consumers may make use of our web forms via the following links:
Consumer Enquiry Form / Consumer Complaint Form
As a result of the above arrangements, gift redemption services has been suspended and the redemption details will be notified in due course.
The 4th Offence: Bait Advertising
Advertising by a trader of products for supply at a specified price is bait advertising if (having regard to the nature of the market in which the trader carries on business and the nature of the advertisement) there are no reasonable grounds for believing that the trader will be able to offer for supply those products at that price in reasonable quantities and for a reasonable period; or the trader fails to offer those products for supply at that price, for a reasonable period, and in reasonable quantities.