In view of the latest development of the COVID-19 pandemic, we will gradually re-open our public service counters that have been closed since the fourth wave outbreak of the pandemic. Consumers may call our hotline 2929 2222 to make appointments for enquiries, complaints and gift redemption at our North Point and Tsim Sha Tsui Consumer Services Centre. The other two Consumer Advice Centres at Tsuen Wan and Shatin will remain close for the time being. Alternatively, consumers may make use of our web forms via the following links for enquiries and complaints:
【Mag Lam × Face Mask Testing】How Effective is Your Mask?
Face masks have become an essential part of our daily get-up as the pandemic continues. Remember to mask up when in close contact with others, whether indoors or outdoors!
The Consumer Council tested the protective efficacy of 30 face mask models available on the market. Despite most of them achieving ASTM Level 1 standard for their average BFE (Bacterial Filtration Efficiency) and PFE (Particle Filtration Efficiency), 70% of the specimens have room for improvement in various aspects. For example, 3 models have a higher bioburden, 11 models’ ear loops snap quite easily.
Watch this video and see if your face mask is on the list!
View the full report here.