Resumption of public service and special arrangement of Consumer Advice Centres
Consumer Advice Centres located in Tsim Sha Tsui, North Point, Sha Tin and Tsuen Wan have resumed normal service.
To reduce the risk of the spread of COVID-19, social distancing and other precautionary measures will be implemented at our Advice Centres.
Visitors are required to:
- Make prior appointment for service by calling the hotline 2929 2222;
- Wear surgical face masks and take a body temperature check before entering the Centres;
- Wait in a designated waiting area in order to reduce social contacts with other visitors.
(Notes: Visitors may experience a longer waiting time because of the precautionary measures.)
Recall of Ulticer Tab 150mg (with photo)
The Department of Health (DH) today (November 12) endorsed a registration certificate holder, Medreich Far East Limited, to recall a ranitidine-containing product, namely Ulticer Tab 150mg (Hong Kong registration number: HK-53488), from the market due to the potential presence of an impurity in the product.
The DH received notification from Medreich today that the manufacturer suspected that the product might contain the impurity N-nitrosodimethylamine (NDMA). NDMA is classified as a probable human carcinogen based on results from laboratory tests. Therefore, as a precautionary measure, Medreich is voluntarily recalling the above product from the market.
The DH noted that certain ranitidine-containing products were found to contain NDMA in other countries and therefore sent a letter to healthcare professionals on September 18 notifying them about the issue. The DH has endorsed the recalls of a total of 22 ranitidine-containing products since September 24. The DH also noted that overseas drug regulatory authorities have been reviewing the safety impact of the impurity found in the ranitidine-containing products. The DH will closely monitor the development of the issue and any safety updates of the drug issued by overseas drug regulatory authorities for consideration of action deemed necessary.
The above product is an over-the-counter medicine used for the treatment of gastric diseases. According to Medreich, the product has been supplied to local private doctors and pharmacies.
Medreich has set up a hotline (2572 6348) to answer related enquiries.
"So far, the DH has not received any adverse reaction report in connection with the product. The DH will closely monitor the recall," a spokesman for the DH said.
"Patients who are taking the above product should seek advice from their healthcare professionals for appropriate arrangements. There are alternative medicines available on the market with similar indications," the spokesman added.
Reposted from HKSAR Government webpage: