In view of the latest development of the COVID-19 pandemic, we will gradually re-open our public service counters that have been closed since the fourth wave outbreak of the pandemic. Consumers may call our hotline 2929 2222 to make appointments for enquiries, complaints and gift redemption at our North Point and Tsim Sha Tsui Consumer Services Centre. The other two Consumer Advice Centres at Tsuen Wan and Shatin will remain close for the time being. Alternatively, consumers may make use of our web forms via the following links for enquiries and complaints:
Particulars of Shop Involved in Selling Counterfeit Drugs and Medical Products (Cases concluded October 2020)▲
| Name and Address of Shop Involved ◇ | Name of Counterfeit Drug Involved | |
|---|---|---|
| Kowloon | ||
| 1 |
Shun Sang Dispensary / Rich Providence Limited G/F, No. 6 Nelson Street, Mong Kok |
False Trade Descriptions Applied ●「KLEAN MASK」 |
| New Territories | ||
| 2 |
Hon Fong Han Lam Tong / Hong Kong Han Lam Tong Medicine Limited G/F, 32 Lung Sum Avenue, Sheung Shui |
Forged Trademark Applied ●「公牛牌」 ●「BULL HEAD BRAND」 |
Remark:
◇ Name and address of shop involved was recorded from business certificate issued by the Company Registry. The name shown on shop sign may not be the same.
▲ Case conclusion means that all the legal proceedings including hearing and appeal have been completed.
Source of Information: Customs and Excise Department of the HKSAR
Related Legislation: Trade Descriptions Ordinance
