Test Revealed Risks of Steam Burn When Using Electric Food Steamers - CHOICE # 423 (January 16, 2012) A safety test on 9 electric food steamers conducted by Consumer Council revealed that in 3 samples the temperature rise of the lid of the steamer and/or the handle exceeds the limit of 60℃ during operation, ranging from 61.1℃ to 76.9℃. Survey on After Sales Service of Computer Products - CHOICE # 423 (January 16, 2012) In 2011, the Consumer Council received 667 consumer complaints on computer products, which is 2.3 times of the 284 cases in 2010. Most of the complaints (68%) involved repairing services, product quality or sales practices. Online CHOICE is now available at your fingertips. Just use the search engine to find the test report or survey you want. We offer three different packages: pay per view, pay per issue and annual subscription (Chinese only). Warning on deadly "Energy Saving Ring" Test results showed that the use of devices that claim to cut down on fuel consumption when placed on the gas stove can increase the concentration of the highly lethal carbon monoxide (CO) gas in excess of the safety standard. Free replacement service for Sanki induction cooker (February 2, 2012) The Electrical and Mechanical Services Department today (February 2) advised consumers to stop using Sanki induction cookers' model number SK-IC810 immediately and approach the supplier, Sanki Electrical Appliance (International) Limited (Sanki), to arrange for a free replacement. If the trader fails to address your concern, you are welcome to lodge your complaint with the Consumer Council. Council staff helps resolve complaints with pursuable grounds by way of mediation.