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In view of the latest development of the COVID-19 pandemic, our public service counters have been resumed. Consumers may call our hotline 2929 2222 to make appointments for enquiries, complaints and gift redemption at our Consumer Advice Centres. Alternatively, consumers may make use of our web forms via the following links for enquiries and complaints:
Trade Descriptions Ordinance
5 May 2015
Trade Descriptions Ordinance
Wise Shopping Video

The six new offences on unfair trade practices under the newly-amended Trade Descriptions Ordinance enhanced protection for consumers. Browse the video and comics to learn your legal rights.
- Wise Shopping Video
- Six Offences Comics
Six Offences Comics

The six new offences on unfair trade practices under the newly-amended Trade Descriptions Ordinance enhanced protection for consumers. Browse the video and comics to learn your legal rights.
- Wise Shopping Video
- Six Offences Comics