Complaints Statistics

15 November 2017
Forward
Email this page

Complaints Statistics For the Year From 2015 to 2017

Services / Goods Under Complaint 2015 2016 1-10/2017
Telecommunication Services 3,779 3,003 2,660
Travel Matters 2,642 1,963 2,006
Telecommunication Equipment 1,673 1,826 1,083
Electrical Appliances 1,691 1,809 1,412
Recreation/health Clubs 577 1,667 447
Beauty Services 1,379 1,240 995
Foods & Entertainment Services 1,240 1,127 942
Furniture & Fixtures 2,395 907 760
Computer Products 927 830 685
Clothing & Apparel 972 804 757
Foods & Drinks 836 798 734
Jewellery & Watches 831 721 620
Medicine & Chinese Herbal Medicine 860 630 558
Broadcasting Services 332 607 394
Personal Care Products 406 577 474
Bank & Financial Services 756 520 419
Education Matters 457 447 313
Insurance 363 381 307
Storage, Postal & Courier Services 252 350 380
Household Products 290 307 268
Decoration / Renovation Services 264 299 315
Employment Agency 237 285 174
Medical Services 247 282 584
Baby Products 264 257 227
Photographic Equipment 259 245 178
Sporting Goods 158 196 163
Properties 362 187 148
Accommodation 143 178 118
Automobile & Vehicles 187 175 135
Wedding Services 115 154 78
Optical Products 142 134 118
Car Services 133 111 116
Public Transport 135 106 87
Medical & Health Devices 126 98 96
Public Utilities 47 52 44
Pets 50 52 47
Books / Magazines / Newspapers 75 44 40
Photo Taking/Finishing 39 44 41
Fuel 62 42 30
Elderly Care 40 39 21
Time Sharing 19 28 87
Funeral Services 20 17 13
School Supplies 22 16 12
Modelling/Talent Hunt 6 12 3
AV Storage Media 16 11 11
Lawyer 17 10 12
Miscellaneous Goods 514 604 573
Miscellaneous Services 1,021 906 848
TOTAL 27,378 25,098 20,533