Complaints Statistics

19 April 2017
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Complaints Statistics For the Year From 2015 to 2017

Services / Goods Under Complaint 2015 2016 1-3/2017
Telecommunication Services 3,779 3,004 799
Travel Matters 2,642 1,963 472
Telecommunication Equipment 1,673 1,827 320
Electrical Appliances 1,691 1,808 312
Recreation/health Clubs 577 1,667 157
Beauty Services 1,379 1,239 270
Foods & Entertainment Services 1,240 1,126 263
Furniture & Fixtures 2,395 908 192
Computer Products 927 830 178
Clothing & Apparel 972 804 196
Foods & Drinks 836 798 175
Jewellery & Watches 831 721 127
Medicine & Chinese Herbal Medicine 860 630 161
Broadcasting Services 332 608 116
Personal Care Products 406 577 147
Bank & Financial Services 756 520 109
Education Matters 457 447 86
Insurance 363 381 79
Storage, Postal & Courier Services 252 350 125
Household Products 290 307 67
Decoration / Renovation Services 264 298 72
Employment Agency 237 285 50
Medical Services 247 282 42
Baby Products 264 257 61
Photographic Equipment 259 245 45
Sporting Goods 158 196 34
Properties 362 187 44
Accommodation 143 178 31
Automobile & Vehicles 187 175 34
Wedding Services 115 154 23
Optical Products 142 134 31
Car Services 133 111 31
Public Transport 135 106 27
Medical & Health Devices 126 97 27
Public Utilities 47 53 12
Pets 50 52 16
Books / Magazines / Newspapers 75 44 13
Photo Taking/Finishing 39 44 12
Fuel 62 42 9
Elderly Care 40 39 5
Time Sharing 19 28 15
Funeral Services 20 17 -
School Supplies 22 16 3
Modelling/Talent Hunt 6 12 1
AV Storage Media 16 11 3
Lawyer 17 10 4
Miscellaneous Goods 514 604 160
Miscellaneous Services 1,021 906 212
TOTAL 27,378 25,098 5,368