Complaints Statistics

14 June 2018
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Complaints Statistics For the Year From 2016 to 2018

Services / Goods Under Complaint 2016 2017 1-5/2018
Telecommunication Services 3,003 3,231 1,207
Travel Matters 1,963 2,484 963
Electrical Appliances 1,809 1,634 703
Telecommunication Equipment 1,826 1,273 505
Foods & Entertainment Services 1,127 1,173 510
Beauty Services 1,240 1,148 439
Clothing & Apparel 804 927 444
Furniture & Fixtures 907 926 364
Foods & Drinks 798 898 360
Computer Products 830 835 309
Jewellery & Watches 721 745 235
Medical Services 282 703 1,445
Medicine & Chinese Herbal Medicine 630 702 317
Personal Care Products 577 567 240
Bank & Financial Services 520 567 222
Recreation/health Clubs 1,667 554 555
Storage, Postal & Courier Services 350 534 169
Broadcasting Services 607 458 199
Education Matters 447 380 131
Insurance 381 377 148
Decoration / Renovation Services 299 376 115
Household Products 307 321 133
Baby Products 257 269 150
Photographic Equipment 245 217 114
Employment Agency 285 209 94
Sporting Goods 196 184 123
Properties 187 181 64
Automobile & Vehicles 175 165 43
Accommodation 178 164 77
Car Services 111 137 97
Optical Products 134 136 49
Public Transport 106 112 55
Medical & Health Devices 98 110 51
Wedding Services 154 103 49
Time Sharing 28 94 22
Public Utilities 52 55 21
Pets 52 50 28
Photo Taking/Finishing 44 47 13
Books / Magazines / Newspapers 44 45 33
Fuel 42 35 19
Elderly Care 39 26 10
Funeral Services 17 16 9
Lawyer 10 15 12
School Supplies 16 14 5
AV Storage Media 11 13 -
Miscellaneous Goods 604 657 261
Miscellaneous Services 918 1,014 403
TOTAL 25,098 24,881 11,515