Resumption of public service and special arrangement of Consumer Advice Centres

The Consumer Council Services Centre located at Tsim Sha Tsui and North Point Consumer Advice Centre will resume normal service from 18 May 2020 (Monday). 

To reduce the risk of the spread of COVID-19, social distancing and other precautionary measures will be implemented at Consumer Advice Centres.

Visitors are required to:

• Make prior appointment for service by calling the hotline 2929 2222;
• Wear surgical face masks and take a body temperature check before entering the Centres;
• Wait in a designated waiting area in order to reduce social contacts with other visitors.

(Notes:  Visitors may experience a longer waiting time because of the precautionary measures.)

Members of the public who wish to lodge complaints or make enquiries are strongly encouraged to contact the Consumer Council through the hotline 2929 2222 or online forms.