In view of the latest development of the COVID-19 pandemic, our public service counters have been resumed. Consumers may call our hotline 2929 2222 to make appointments for enquiries, complaints and gift redemption at our Consumer Advice Centres. Alternatively, consumers may make use of our web forms via the following links for enquiries and complaints:
Organisation Structure
Member and CLAF-MC Member
The Council is organized with the support of a variety of committees and working groups established to deal with specific areas of consumer issues, including products testing, information technology, trade practices, legal protection, etc. Members of the committees are professionals and stakeholders drawn from different sectors of the society to provide fair and just expertise.
Council Members
The Chairman, Vice-Chairman and members are all appointed by the Government of the HKSAR for a term not exceeding 2 years. They may be reappointed upon expiry of their respective terms of office.
The Full Council meets once every two months. The Council invites from time to time specialists of relevant disciplines as Co-opted Members of its committees and working groups to contribute their expertise to studies in specific fields.
Chairman
Mr. Paul LAM Ting-kwok, SBS, SC, JP
Vice-Chairman
Mr. Antonio KWONG Cho-shing, MH
Member
Mr. Kenneth CHAN Kin-nin
The Hon. Holden CHOW Ho-ding
Dr. Wilton FOK Wai-tung
Ms. Veronica FUNG Kit-ming
Mr. Edward HO Man-tat
Mr. Marvin HSU Tsun-fai
Mr. Nelson LAM Chi-yuen, JP
Mr. Victor LAM Hoi-cheung, JP
Mr. Matthew LAM Kin-hong, MH, JP
Ms. Vanessa LAU Chi-wan
Ms. Kitty LEE Wing-lan
Mr. Alan LUI Siu-lun
Dr. Victor LUI Wing-Cheong
Mr. Raymond MAK Ka-chun
Mr. Tony PANG Chor-fu
Mr. Kyrus SIU King-wai
Prof. Nora TAM Fung-yee, BBS, JP
Ms. Iris WAN Lai-sze
Mr. Selwyn YU Sing-cheung, SC
Mr. Ramon YUEN Hoi-man
Co-opted Member
Dr. Jason CHAN Kai-yue, MH, JP
Mr. Clement CHAN Kam-wing, MH, JP
Dr. Toa CHARM
Prof. Herbert CHIA Pun-kok
Mr. Johnny FEE Chung-ming, JP
Ms. Amy FUNG Dun-mi, MH, JP
Mr. Ambrose HO, SBS, SC, JP
Prof. Michael HUI King-man, MH
Mr. Richard KHAW Wei-kiang, SC
Mr. Kelvin KWOK Hiu-fai
Mr. Alex LAI Ting-hong
Mr. Daniel C. LAM, SBS, JP
Ms. Queenie Fiona LAU
Prof. Angela NG Lai-ping
Prof. Jack POON Sik-ching
Prof. PUN Kong-pang
Mr. SHIH Wing-ching, JP
Ms. Rachael SIU Suk-yu
Mr. Tony TANG Kwok-wai
Mr. Martin WONG Wing-hoi
Subcommittee
Staff and Finance Committee
Chairman
Mr. Paul LAM Ting-kwok, SBS, SC, JP
Vice-Chairman
Mr. Antonio KWONG Cho-shing, MH
Member
Mr. Edward HO Man-tat
Mr. Marvin HSU Tsun-fai
Mr. Matthew LAM Kin-hong, MH, JP
Dr. Victor LUI Wing-cheong
Mr. Tony PANG Chor-fu
Prof. Nora TAM Fung-yee, BBS, JP
Audit Committee
Convenor
Mr. Antonio KWONG Cho-shing, MH
Member
Ms. Veronica FUNG Kit-ming
Mr. Edward HO Man-tat
Mr. Nelson LAM Chi-yuen, JP
Co-opted Member
Mr. Clement CHAN Kam-wing, MH, JP
Consumer Protection Law and Policy Committee
Chairman
Mr. Paul LAM Ting-kwok, SBS, SC, JP
Vice-Chairman
Mr. Matthew LAM Kin-hong, MH, JP
Member
The Hon. Holden CHOW Ho-ding
Mr. Antonio KWONG Cho-shing, MH
Mr. Nelson LAM Chi-yuen, JP
Mr. Victor LAM Hoi-cheung, JP
Mr. Alan LUI Siu-lun
Mr. Selwyn YU Sing-cheung, SC
Mr. Ramon YUEN Hoi-man
Co-opted Member
Mr. Kelvin KWOK Hiu-fai
Mr. SHIH Wing-ching, JP
Ms. Rachael SIU Suk-yu
Mr. Tony TANG Kwok-wai
Mr. Martin WONG Wing-hoi
Publicity and Community Relations Committee
Chairman
Mr. Kyrus SIU King-wai
Vice-Chairperson
Ms. Kitty LEE Wing-lan
Member
Mr. Kenneth CHAN Kin-nin
Ms. Veronica FUNG Kit-ming
Mr. Nelson LAM Chi-yuen, JP
Mr. Victor LAM Hoi-cheung, JP
Ms. Vanessa LAU Chi-wan
Mr. Alan LUI Siu-lun
Mr. Raymond MAK Ka-chun
Mr. Tony PANG Chor-fu
Ms. Iris WAN Lai-sze
Co-opted Member
Dr. Jason CHAN Kai-yue, MH, JP
Research and Testing Committee
Chairman
Prof. Nora TAM Fung-yee, BBS, JP
Vice-Chairman
Dr. Victor LUI Wing-cheong
Member
Dr. Wilton FOK Wai-tung
Ms. Vanessa LAU Chi-wan
Ms. Kitty LEE Wing-lan
Mr. Raymond MAK Ka-chun
Mr. Kyrus SIU King-wai
Ms. Iris WAN Lai-sze
Mr. Ramon YUEN Hoi-man
Co-opted Member
Prof. PUN Kong-pang
Trade Practices and Consumer Complaints Review Committee
Chairman
Mr. Antonio KWONG Cho-shing, MH
Vice-Chairman
Mr. Marvin HSU Tsun-fai
Member
Mr. Kenneth CHAN Kin-nin
The Hon. Holden CHOW Ho-ding
Ms. Veronica FUNG Kit-ming
Mr. Nelson LAM Chi-yuen, JP
Mr. Victor LAM Hoi-cheung, JP
Mr. Alan LUI Siu-lun
Mr. Selwyn YU Sing-cheung, SC
Mr. Ramon YUEN Hoi-man
Co-opted Member
Mr. Kelvin KWOK Hiu-fai
Prof. Angela NG Lai-ping
Advisory Group on Digital Economy and Information Technology
Convenor
Mr. Kyrus SIU King-wai
Vice Convenor
Mr. Raymond MAK Ka-chun
Member
Dr. Wilton FOK Wai-tung
Ms. Veronica FUNG Kit-ming
Ms. Vanessa LAU Chi-wan
Mr. Tony PANG Chor-fu
Co-opted Member
Dr. Jason CHAN Kai-yue, MH, JP
Dr. Toa CHARM
Prof. Herbert CHIA Pun-kok
Prof. Jack POON Sik-ching
Preliminary Working Group on Class Actions
Chairman
Mr. Paul LAM Ting-kwok, SBS, SC, JP
Vice-Chairman
Mr. Antonio KWONG Cho-shing, MH
Member
Mr. Edward HO Man-tat
Mr. Matthew LAM Kin-hong, MH, JP
Mr. Alan LUI Siu-lun
Mr. Tony PANG Chor-fu
CLAF-MC Member
Mr. Johnny FEE Chung-ming, JP
Mr. Richard KHAW Wei-kiang, SC
Ms. Queenie Fiona LAU
Co-opted Member
Mr. Ambrose HO, SBS, SC, JP
Mr. Alex LAI Ting-hong
Working Group on Office Premises Accommodation and Enhancement Projects
Convenor
Prof. Michael HUI King-man, MH (Co-opted Member)
Member
Mr. Marvin HSU Tsun-fai
Ms. Kitty LEE Wing-lan
Co-opted Member
Ms. Amy FUNG Dun-mi, MH, JP
Mr. Daniel C. LAM, SBS, JP
Working Group on Sustainable Consumption Programme
Chairman
Prof. Nora TAM Fung-yee, BBS, JP
Member
Mr. Kenneth CHAN Kin-nin
Mr. Edward HO Man-tat
Ms. Vanessa LAU Chi-wan
Ms. Kitty LEE Wing-lan
Mr. Kyrus SIU King-wai
Ms. Iris WAN Lai-sze
Mr. Selwyn YU Sing-cheung, SC
Co-opted Member
Prof. Angela NG Lai-ping
Organisation of the Council
The Council Office, headed by the Chief Executive, has an establishment of 150 staff. The Council Office operates with nine functional divisions, namely the Research and Survey Division, Public Affairs Division, Planning and Trade Practices Division, Finance and Administration Division, Human Resources Division, Information Technology Division, Legal Affairs Division, Complaints and Advice Division and Consumer Education Division.
Management Team of the Consumer Council
Chief Executive, Ms. Gilly WONG Fung-han
Deputy Chief Executive, Mr. Eddy TONG Chi-chung
Principal Research and Survey Officer, Dr. Keith KWOK Wing-yin
Principal Complaints and Advice Officer, Mr. Francis HO Ying-foo
Head, Legal Affairs Division, Ms. Terese Au-Yeung
Principal Planning and Trade Practices Officer, Ms. Vera TAM Sau-ngor
Principal Public Affairs Officer, Ms. Amy WONG Pui-shan
Head, Finance and Administration Division, Ms. Stephanie LING Yee-mi
Head, Consumer Education Division, Ms. Joey LAI Cho-yee
Head, Human Resources Division, Mr. LEE Wing-Kai
Head, Information Technology Division, Mr. Ricky NG Chi-wah
