Complaints Statistics

15 August 2019
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Complaints Statistics For the Year From 2017 to 2019

Services / Goods Under Complaint 2017 2018 1-7/2019
Telecommunication Services 3,231 2,796 1,440
Medical Services 703 2,462 2,613
Travel Matters 2,484 2,347 1,300
Electrical Appliances 1,634 1,832 1,122
Foods & Entertainment Services 1,172 1,464 755
Telecommunication Equipment 1,273 1,078 424
Beauty Services 1,147 1,058 539
Recreation/health Clubs 554 1,012 472
Clothing & Apparel 927 978 557
Furniture & Fixtures 926 904 456
Medicine & Chinese Herbal Medicine 702 830 571
Computer Products 835 808 383
Foods & Drinks 898 782 430
Personal Care Products 568 586 322
Bank & Financial Services 567 524 299
Jewellery & Watches 746 495 291
Storage, Postal & Courier Services 534 405 184
Broadcasting Services 458 375 133
Insurance 377 358 165
Car Services 137 328 250
Education Matters 380 323 211
Household Products 321 318 175
Decoration / Renovation Services 376 300 180
Baby Products 269 291 156
Sporting Goods 184 275 121
Photographic Equipment 217 224 91
Accommodation 164 199 98
Employment Agency 209 197 119
Properties 181 154 95
Optical Products 136 130 66
Automobile & Vehicles 165 117 84
Public Transport 112 109 52
Wedding Services 103 109 45
Medical & Health Devices 110 108 84
Pets 50 74 46
Books / Magazines / Newspapers 45 62 27
Time Sharing 94 59 28
Public Utilities 55 50 21
Fuel 35 46 16
School Supplies 14 35 8
Photo Taking/Finishing 47 27 19
Funeral Services 16 26 11
Lawyer 15 23 17
Elderly Care 26 22 13
Miscellaneous Goods 670 585 322
Miscellaneous Services 1,014 880 607
TOTAL 24,881 26,165 15,418