Complaints Statistics

17 June 2019
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Complaints Statistics For the Year From 2017 to 2019

Services / Goods Under Complaint 2017 2018 1-5/2019
Telecommunication Services 3,231 2,796 1,021
Medical Services 703 2,462 432
Travel Matters 2,484 2,347 953
Electrical Appliances 1,634 1,832 700
Foods & Entertainment Services 1,172 1,464 559
Telecommunication Equipment 1,273 1,078 296
Beauty Services 1,147 1,058 384
Recreation/health Clubs 554 1,012 332
Clothing & Apparel 927 978 411
Furniture & Fixtures 926 904 323
Medicine & Chinese Herbal Medicine 702 830 425
Computer Products 835 808 267
Foods & Drinks 898 782 309
Personal Care Products 568 586 238
Bank & Financial Services 567 524 227
Jewellery & Watches 746 495 211
Storage, Postal & Courier Services 534 405 132
Broadcasting Services 458 375 109
Insurance 377 358 107
Car Services 137 328 218
Education Matters 380 323 147
Household Products 321 318 128
Decoration / Renovation Services 376 300 117
Baby Products 269 291 103
Sporting Goods 184 275 85
Photographic Equipment 217 224 67
Accommodation 164 199 74
Employment Agency 209 197 84
Properties 181 154 57
Optical Products 136 130 51
Automobile & Vehicles 165 117 58
Public Transport 112 109 42
Wedding Services 103 109 33
Medical & Health Devices 110 108 63
Pets 50 74 32
Books / Magazines / Newspapers 45 62 17
Time Sharing 94 59 20
Public Utilities 55 50 16
Fuel 35 46 10
School Supplies 14 35 3
Photo Taking/Finishing 47 27 14
Funeral Services 16 26 7
Lawyer 15 23 15
Elderly Care 26 22 9
Miscellaneous Goods 670 585 233
Miscellaneous Services 1,014 880 455
TOTAL 24,881 26,165 9,594