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In view of the latest development of the COVID-19 pandemic, our public service counters have been resumed. Consumers may call our hotline 2929 2222 to make appointments for enquiries, complaints and gift redemption at our Consumer Advice Centres. Alternatively, consumers may make use of our web forms via the following links for enquiries and complaints:

Consumer Enquiry Form / Consumer Complaint Form

Putting on wearable negative ion air purifiers, which claim to have anti-bacterial and air purifying properties, has become a craze during the current COVID-19 pandemic. Many users believe that they would...

A comfortable mattress with good body support can help you sleep well and relieve fatigue after a hard day´s work. The Consumer Council (or the “Council”) had received nearly 100...