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In view of the latest development of the COVID-19 pandemic, we will gradually re-open our public service counters that have been closed since the fourth wave outbreak of the pandemic. Consumers may call our hotline 2929 2222 to make appointments for enquiries, complaints and gift redemption at our North Point and Tsim Sha Tsui Consumer Services Centre. The other two Consumer Advice Centres at Tsuen Wan and Shatin will remain close for the time being. Alternatively, consumers may make use of our web forms via the following links for enquiries and complaints:

Consumer Enquiry Form / Consumer Complaint Form

Wearable Air Purifiers Had Only Limited Effects Even in Tiny Sealed Spaces Bacteria and Air Pollutants Removal Performances were Rather Inferior Do Not Regard as Health Amulets

15 September 2020

Putting on wearable negative ion air purifiers, which claim to have anti-bacterial and air purifying properties, has become a craze during the current COVID-19 pandemic. Many users believe that they would...