In view of the latest development of the COVID-19 pandemic, our public service counters have been resumed. Consumers may call our hotline 2929 2222 to make appointments for enquiries, complaints and gift redemption at our Consumer Advice Centres. Alternatively, consumers may make use of our web forms via the following links for enquiries and complaints:
Consumer Enquiry Form
We are happy to answer your questions. Please use this form for making general enquiry and comment on any consumer issues, product testing, trade practices and etc. We would respond to you as soon as possible.
If you would like to lodge a complaint on consumer disputes, please fill in the Consumer Complaint Form for our appropriate follow up.