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Many consumers visit salons for routine haircare. Apart from regular hair styling services, such as shampoo, cut, colour and perm, some salons also provide haircare treatment packages, and some offer prepaid packages at discounted prices. The...
Supermarkets are popular places for Hong Kong household to shop for their daily groceries. In the Consumer Council’s 2018 annual supermarket price survey, the aggregate average price of the 230 top-selling items covered in the survey of 4 major...
Sashimi is a favourite food of many consumers. According to Consumer Council tests on 50 sashimi samples, 49 (98%) contained heavy metal, methylmercury (an organic compound of mercury), of which, 10 out of 19 sashimi tuna samples were found to...
With the onset of warm weather, the season of high humidity is approaching. Many households will shop around for air circulator fans (or convection fans) to speed up indoor air circulation to bring relief from the humidity. Consumer Council tests...
The Consumer Council is deeply concerned about the unscrupulous sales practices of some fitness centres which are detrimental to consumer rights and interests. After careful consideration, the Council today publicly names 4 fitness centres and...
The growing trend of smart homes has entailed many internet-enabled consumer products coming into the market. The theme of the World Consumer Rights Day’s (March 15) this year is “Trusted Smart Products” for reminding consumers to exercise due...
Getting married is a major life event and to make the wedding day memorable, some may choose to hold their wedding ceremonies or to take pre-wedding photographs abroad. However, complaints were occasionally lodged to the Consumer Council about...
Price comparison websites that cater for consumers looking for cheap airfares and hotels claim they search hundreds or even thousands of airline and travel agency websites to find the cheapest airfares and hotel rates. However, recent reports have...