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Mattresses are durable household products meant to last for years with some brands offering a 10-year warranty and free after-sales maintenance. However, the Consumer Council has received nearly 100 complaints so far this year with the most common...
Under the “five-year-rule of no revision” for textbooks introduced by the Education Bureau in the 2010/11 school year, publishers are required to reduce unnecessary changes to textbooks that not only can help save the environment but can also...
Spices can enhance aroma and colour of food, in particular Capsicum spp. spices and turmeric are essential ingredients for curry while nutmegs are often used for western pastries, such as pumpkin pies and puddings. The Consumer Council has tested 44...
To have neat and healthy teeth, apart from daily dental care, timely treatment of dental disease is also vital. A review of the dental complaints lodged with the Consumer Council has revealed vast differences in dental treatment services and charges....
Wireless chargers are versatile and easy to use. Some of them can charge several smartphones simultaneously without the constraint of electric wire and can hence cut down the use and number of chargers, charging wires and power sockets. In a test on...
With no restrictions in time and space; point-to-point delivery; unconditional goods return claims; and greater freedom than shopping in store, online shopping has become increasingly a way of life for many consumers. A Consumer Council survey with...
Over 700 children were injured in traffic accidents when travelling in private cars between 2015 and 2018 in Hong Kong. According to the World Health Organization (WHO), for children aged 4 years or younger, using child car seats properly can cut...
A booming consumer lending market in Hong Kong in the past decade has seen a significant twofold rise in licensed money lenders from 779 (in 2009) to 2,260 (August 2019), and similarly there was a substantial surge of over twofold in credit card...