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Many people would be away for vacation during the Christmas and New Year holidays, yet it would be rather disappointing and may even cause monetary loss if the flight is delayed or cancelled. The Consumer Council reviewed the terms stipulated by 20...
Chinese cuisine cooking boosts food taste with intense heat, but cooking fumes generated will impact indoor air quality and may cause cancer. In addition, nowadays many households prefer open-kitchen design, thus a cooker hood with good performance...
Winter is the peak season for the Chinese hotpot – with many a household rolling out their induction cookers, enjoying the hotpot at home. Out of 12 models of single zone induction cookers recently put to a test by the Consumer Council, more than...
As festive season arrives, many people who love dressing up would spare extra effort in beautifying themselves, thus many may consider eyebrow tattoo and eyelash implant beauty services to brighten and sharpen their eyes. But complaints lodged with...
Online shopping on the one hand makes cross-border purchases convenient but on the other hand generates consumer disputes, and handling disputes with cross-border online traders is a big challenge for consumers. With a view to enhancing consumer...
With the onset of dry weather in autumn/winter, moisturizing hand cream that helps keep moisture retention and reduction of water loss of the skin invariably becomes an indispensable item of a lady’s personal belongings. In the first ever Consumer...
Itinerary for joining a package tour will be limited and so is the choice of travel insurance. In a survey on 18 travel agents, the Consumer Council has found the widespread practice of selling travel insurance to consumers enrolling for package...
Moving home is a cumbersome process. Inadequate communication with the home mover can result not only in frustration but can also give rise to a lot of unexpected expenses. A Consumer Council’s survey of 20 home-removal companies revealed an...