Consumer Advice Centres Consumer Complaint & Enquiry Hotline : (852) 29292222 Service hours : Monday to Friday 09:00 AM - 05:30 PM Hong Kong Island North Point Consumer Advice Centre Room 1410 14/F Kodak House II 39 Healthy Street East North Point Hong Kong Central & Western Consumer Advice Centre G/F, Harbour Building, 38 Pier Road, Central, Hong Kong Kowloon Shamshuipo Consumer Advice Centre G/F. Cheung Sha Wan Government Offices Building, 303 Cheung Sha Wan Rd., Shumshuipo, Kowloon Consumer Council Resource Centre and Tsimshatsui Consumer Advice Centre 3, Ashley Road, Tsimshatsui, Kowloon Wong Tai Sin Consumer Advice Centre Unit 201, 2/F., Lung Cheung Office Block, 138 Lung Cheung Road, Wong Tai Sin, Kowloon New Territories Shatin Consumer Advice Centre Room 442, Sha Tin Government Offices, 1 Sheung Wo Che Road, Sha Tin, New Territories Tsuen Wan Consumer Advice Centre Rm 105, 1/F, Princess Alexandra Community Centre, 60, Tai Ho Road Tsuen Wan, New Territories Yuen Long Consumer Advice Centre G/F, Yuen Long Government Offices Building, 269 Castle Peak Road, Yuen Long, New Territories 　 Consumer Advice Centres office hours : Monday to Friday 09:00 AM to 01:00 PM 02:00 PM to 06:00 PM Complaints or suggestions to the Consumer Council can either be made by calling the above hotline, or in person at any of the above Advice Centres, or by post to : Complaints and Advice Division Consumer Council Room 1410 14/F Kodak House II 39 Healthy Street East North Point Hong Kong You may also contact us via the Consumer Complaint & Enquiry Hotline (852)29292222 , by fax (852)28563611 or via our website .