Annual Reports

Consumer Council Annual Report 2010-2011

Annual Report 2010-2011 PDF version

(I)　 Download Full PDF version (Page1-182) (18 MB)

Content (PDF version)

  1. Foreword Forware (PDF version)
  2. The Consumer Council The Consumer Council (PDF version)
  3. Forestalling and Mediating Disputes between Consumers and Businesses Forestalling and Mediating Disputes between Consumers and Businesses (PDF version)
  4. Advocating Best Practice and Competition in the Marketplace Advocating Best Practice and Competition in the Marketplace (PDF version)
  5. Ensuring Product Quality and Safety Ensuring Product Quality and Safety (PDF version)
  6. Collecting Market Information on Services and Products Collecting Market Information on Services and Products (PDF version)
  7. Disseminating Consumer Information Disseminating Consumer Information (PDF version)
  8. Empowering Consumers through Education Empowering Consumers through Education (PDF version)
  9. Improving Legal Protection Improving Legal Protection (PDF version)
  10. Promoting Sustainable Consumption Promoting Sustainable Consumption (PDF version)
  11. Representing the Consumer Voice and Networking Representing the Consumer Voice and Networking (PDF version)
  12. Appendices Appendices (PDF version)
  13. Annual Report of the Consumer Legal Action Fund Annual Report of the Consumer Legal Action Fund (PDF version)

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