When you visit our web site we record your visit only as a "hit" and do not collect any personally identifiable information from you. However, if you wish to use our complaint/enquiry or subscription services or to respond to our on-line surveys, it may be necessary for you to furnish some personal data. The purposes for which your personal data will be used are explained in the relevant parts of this web site. The Council is committed to protecting the privacy of personal data in compliance with the requirements of the Personal Data (Privacy) Ordinance. In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.

Data security is managed through the application of software that builds in a firewall protecting the data collected from being accessed by unauthorized persons outside the Council.

As at the current time, all information obtained by the Council is retained as historical record of its activities.

This privacy policy may be updated as the need arises.

If you wish to request access to or correction of your personal data provided to this Council, of if you have any queries about our Privacy Policy and Practices, or contact the relevant person, you may communicate with us by e-mail. The e-mail address of this Council is cc@consumer.org.hk