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Competition in the FoodStuffs and Household Necessities Retailing
Sector Findings and Recommendations (August 2003)
Hong Kong will benefit
from a vibrant food retailing market with multiple operators and
where competitive choices are available.
There is a strong case
for government to take proactive action in order to minimize the
economic impact of the gradual decline of wet
markets through re-engineering the government's involvement in the
wet market sector and retraining of the
workforce.
Preface
-
This Consumer Council
study seeks to:
-
examine the various areas in the foodstuffs and
household necessities retailing sector, focussing on industry
trends and development, government regulations, the state of
competition in various markets, and allegations of unfair and
anti-competitive conduct;
-
raise questions for public debate on issues that the
Council has identified as worthy of further discussion;
and
-
offer some practical
suggestions as to how the issues that have arisen over the past few
years can be appropriately addressed, as Hong Kong enters the first
decade of the 21 st century.
Industry
Overview
-
Since the Council
released its first study into food retailing and distribution in
1994, with special reference to supermarkets, there have been a
number of significant developments in the industry.
-
The Council's
analysis has revealed (amongst other things) that:
-
Whilst wet markets currently have a significant share
of the fresh food sector, there are indications of a gradual
decline in consumer patronage due to a concern with the shopping
environment, in terms of cleanliness and comfort that can be
addressed.In the absence of appropriate measures there will be a
difficulty for this sector to counter the increasing market share
by supermarkets offering similar products and
services.
-
There is a prima facie concern with the market share
held by the two largest supermarket chains in the packaged
foodstuffs and household necessities sector.
-
In the six years from 1996 to 2001, there has
been a substantial decline of small supermarketoperators by
approximately 41%.
-
From 1993 to 2003, the two major supermarket
chains have grown 29% by number of retail outlets (31% for Wellcome
and 28% for Park n Shop respectively).Having regard to a number of
variables, such as the number of outlets and share of brand names
(turnover), they can be considered at the threshold level of market
concentration standards in guidelines issued by overseas
competition authorities that warrant further attention should any
mergers or acquisitions occur in the sector.
-
Market share alone is not by itself indicative
of market power. The conduct of market participants, particularly
pricing behaviour, is also pertinent.The Council regularly performs
pricing surveys of a basket of goods in supermarkets, and these
have indicated that supermarket res showed that over these periods,
there had been an increase of 3.6% in average ltail prices
increased at certain time periods, despite the general downturn in
the economy and the retail market. For example, the Council's price
survey in 2002, covering five half-yearly periods from January 2000
to June 2002 indicated that there was an upward price trend at
supermarket chains.The Council's analysiist prices of a selected
basket of goods, and a relatively smaller 1.5% increase in prices
for the same goods when the discount price was taken into
account.In the most recent Council price survey for 2003, the
average list prices of a selected basket of goods went up by 1.5%
during the first half of 2003 compared with the same first half of
2002.Taking discount prices into account a slight decrease of 0.8%
was recorded.One supermarket chain suggested that consumers might
have benefited from the use of coupons and from multi-pack
discounts.
-
Notwithstanding the above pricing observations,
it has been pleasing to note that during the recent SARS crisis
when some traders exploited the early scarcity of protective masks
by charging exorbitant prices, the major supermarket chains and
other well established retailers acted as a stabilising force in
the market for the public good.They achieved this by quickly
meeting demand for the masks and offering them at prices
substantially lower than the exploiting traders.This is to be
commended.
-
Similar to the
experience of other comparable advanced economies, complaints have
also been levelled at major supermarket chains by other
businesses.For example, there have been complaints that market
power is being exerted over suppliers to the effect
that:
-
existing competitors may be deterred from
engaging in vigorous price competition, and
which
-
raises doubts as to
the probable success of future new entry.
-
In
correspondence with the Council, both supermarket chains denied
exerting market power over suppliers.The Council is not a
competition authority with powers of investigation and is therefore
unable to establish the veracity of the allegations.Rather than
having a competition authority with general oversight of the
economy, the Government takes a sector specific approach to
addressing complaints of anti-competitive behaviour.The relevant
government bureaux and departments involved with administering
policy with regard to the retailing of foodstuffs and household
necessities would therefore have a role in examining the
allegations. [1]
-
Nevertheless, when
these issues have been discussed between the Council and the
relevant parts of Government, the response from Government suggests
a view that because the complaints or allegations which emerge from
time to time usually die down after a while, this may indicate a
proper functioning of market forces that has sorted things
out.However, a complainant may discontinue pursuing a complaint or
dare not publicly come forward, due to other reasons.The Council
suggests that an objective examination of complaints of
anti-competitive conduct and the extent of control of the retail
distribution network and its implications to small traders and
suppliers needs to be undertaken by an authoritative body
that:
-
has the confidence of sector participants;
and
-
will pursue allegations to ascertain whether there are
actually detriments to consumer welfare that are going
unchecked.
-
As indicated in
Chapter 4 of the Council's report, the foodstuffs and household
necessities retailing sector has been the subject of detailed
examination by competition authorities in other countries which
have examined similar allegations of misuse of market power and
concerns with high levels of concentration in relevant
markets.
Government Policy in the Retailing of
Foodstuffs and Household Necessities
-
Whilst there is
limited government intervention in the foodstuffs and household
necessities retailing sector, government bureaux and departments
still exercise a role that has some influence.For example, through
licensing various methods of food retailing, allocating land for
commercial use, planning retail space for supermarket type
retailing operations and wet markets in public housing estates, and
in constructing facilities for and managing the operation of public
wet markets.
Wet markets
-
Apart from the fact that wet markets are an important
competitive element in food retailing, w et markets can also be seen as an integral
part of the cultural fabric of Hong Kong and one of the defining
features that gives the city its unique character. Importantly, wet
markets are also a large source of employment, not only for the
actual wet market traders and their assistants, but the many goods
and service providers who provide logistical and other
support.
-
Various surveys indicate that public and private
wet markets enjoy considerable patronage, and substantial numbers
of consumers indicate a preference for them.However, this
preference is tempered by the concern over the shopping
environment. Supermarket chains have taken the opportunity to
develop wet market type facilities within their premises,
recognising the preference that consumers have for wet market
produce and the supermarket's ability to satisfy consumer demands
for a comfortable shopping environment.Clearly, there is a need for
wet market operators to recognise the necessity of improving the
shopping environment in order for them to remain competitively
viable.
-
Nevertheless, due to the need to fully meet
re-siting commitments, some markets managed by the Food and
Environmental Hygiene Department (FEHD) have been over-provided
with stalls. At the time of their construction there was no
critical assessment of how many wet markets were actually required.
Little regard was paid to competition posed by nearby markets;
either in private developments or by supermarkets in the
vicinity.
-
As a result, there is
most likely an oversupply of markets across the territory and
clustering of a number of markets in the same location. This has
also affected the occupancy rates and in some cases led to
sub-standard stall sizes in some markets. In addition, most of the
tenants, being former hawkers re-sited into the public markets
managed by FEHD, have not been able to adapt to the enclosed market
environment. They find it difficult to compete with the new format
and style of business practices, such as tidiness and clear price
labelling. Since they and their offspring have the right to operate
their business in the public market in perpetuity and as they are
only paying below market rent, this gives little incentive to
enhance their competitiveness.
What Needs to be Done
-
Hong Kong is becoming increasingly aware of the
need to creatively manage the changes necessary to meet the
economic challenges it now faces. One of those challenges is
finding the appropriate way to address the disadvantage in the wet market sector as a competitor
to supermarkets. If the sector was to contract by a large degree,
whilst Hong Kong remains in the current economic "low tide", the
consequential large-scale dislocation of the unskilled workforce
will add to the current historically high unemployment
rate.
-
Questions therefore
arise as to:
-
whether a decline should be accepted as an inevitable
consequence of changing consumer demands and the current operators'
inability to match the resources of supermarkets; and hence it
should be left to those small traders to struggle for their
survival; or
-
whether some measures should be taken to assist the
traditional wet market sector to adapt to change and remain viable
competitors, thereby reducing the dislocation that could occur and
ensuring that a cultural characteristic of Hong Kong remains;
albeit in a somewhat altered form.
-
Needless to say, managing and facilitating the process
of change is a better strategy than having to deal with unwanted
and undesirable outcomes in the future. In a way, the evolutionary
process of the food retailing sector today appears to be taking a
similar course to the restructuring of Hong Kong's economy ten or
more years ago; from a manufacturing-based to its current
service-based economy. Many entrepreneurs have attained great
success moving their manufacturing bases to the Mainland. However,
the issue of retraining and employment of the dislocated low
skilled labour force has emerged and remained the responsibility of
the government.While dislocation of workforce as emerged from the
study is not a consumer issue, the decline of the wet market
industry will affect consumer interest in product choice, price and
quality.Hence, the Council is obliged to point this out.
-
The Council puts forward the view that there is a
strong case for proactive action to be taken to minimize this
dislocation through, where economically feasible, the
re-engineering of the wet market sector and retraining of the
workforce.
-
Government could perform a facilitation role to help
create a vibrant and competitive environment for market
participants. The Government currently plays an important proactive
role through investing in road construction and developing other
infrastructure. For example, the preparation of land intended for
residential and commercial developments, and for the airport and
container terminals. In the same way, measures can be taken to
provide a favourable environment, through pro-small business policy
initiatives and other measures for market participants, in the
foodstuffs and household necessities retailing sector.
-
This is in line with the Government's vision as noted
in the 2002 Budget speech where it was noted that:
"?.economic activities in the local community closely
linked to our daily life are also important.This local community
economy covers a wide range of activity, including cultural,
recreational, sports, social and personal services; and there are
many different types of players, such as small traders, local
domestic helpers and fitness instructors. Development of the local
community economy can promote domestic consumption, create
employment opportunities and highlight Hong Kong's unique
characteristics".[2]
-
There are four areas of concern in the
foodstuffs and household necessities retailing sector that the
Council believes should be addressed.They are as
follows:
-
Improving the efficiency of the Hong Kong foodstuffs
and household necessities retailing sector.
-
Ensuring diversity, whilst maintaining traditional
strengths, in fresh produce retailing.
-
Maintaining a level playing field, responsive to the
needs of all competitors.
-
Ensuring that consumers can have trust in the market
place.
-
The Council's
recommendations in this regard are addressed below. It is to be
emphasized that the Council is not calling for direct subsidy; nor
is it advocating direct government intervention in markets, beyond
what Government is currently doing.Neither does the Council intend
to penalize success in the supermarket sector. The Council is
advocating for an environment that ensures a vibrant marketplace
and a win-win situation for business and consumers
alike.
QUESTION 1. ?WHAT ARE THE BEST MEANS TO
IMPROVE EFFICIENCY IN THE FOODSTUFFS AND HOUSEHOLD NECESSITIES
RETAILING SECTOR?
-
There is a disparity in resources and expertise
available between large retailing chains and small traders insofar
as their means to improve efficiency. While supermarkets appear to
be readily adapting to the challenges ahead for the sector, the
same cannot be said for small to medium enterprises such as wet
market traders.
-
There is a trend in advanced economies
to target assistance to small and medium enterprises (SMEs) rather
than leaving them entirely to their own devices when faced with
substantial market power held by other larger competitors. For
example, the Australian government has issued a report regarding
assistance to be given to SMEs in the agricultural sector
Securing the Future of Australian Agriculture[3] and the Australian Competition
and Consumer Commission (ACCC) assists SMEs in a number of ways,
such as developing their collective bargaining skills and providing
assistance when SMEs are subjected to unconscionable conduct in
business transactions. [4]The
United Kingdom (UK) also issued in January 2003 a report
Competitive Analysis of the Retail Sector in the UK where it
is suggested that government should investigate how best to enhance
the skill set of smaller retailers in terms of the supply chain and
other practices.[5]
-
Further, in other large metropolitan
economies, such as New York and Boston, the city governments have
schemes to revitalize commercial streets by stimulating private
investment, reducing vacancies, improving the commercial
environment and increasing profits for local businesses. Some years
ago, the Boston municipal government saw the need to reform the
small business sector and appointed a specific task force to come
up with a plan to revitalise the sector, and funding and technical
assistance to help small operators. [6] To improve
its city image, the Shanghai government helped car cleaners in
setting up a co-operative.After having gone through training, a
modernized workforce emerged and major streets were rid off the
untidy scene created by an untrained and disorderly workforce.
Under a project dating as far back as 1979, the Taipei City
Government has been modernizing the Nanmen market, a 105-year-old
traditional wet market. Today the place is seen as a clean shopping
emporium with new facilities and a modern style of management. The
booths are orderly and have standardized signboards, and the entire
market utilizes a reliable food refrigeration system. After the
improvements were made, Nanmen vendors saw their sales increase. In
1998, Taiwan's Ministry of Economic Affairs launched a five-year
program to upgrade the traditional food and vegetable markets and
solve the problem of illegal markets throughout Taiwan. The Nanmen
market serves as a model for the island wide modernization
campaign. [7]
-
The Council is of the view that some
specific targeted assistance could be given to revitalize the wet
market sector into an efficient and innovative industry, given the
desire by consumers for competitive choices and the level of
employment that these small enterprises bring to Hong Kong. [8]
-
The Council is pleased to note that FEHD is providing
training to wet market operators.The purpose of the training is to
improve the customer service aspect of market stall lessees'
interaction with their customers, and to sharpen their awareness as
to the importance of food safety and environmental hygiene in a
market setting. In addition to this, the Government's Small and
Medium Enterprise Office (SMEO) under the Trade and Industry
Department and the Trade Development Council have both developed
commendable business promotion and training activities for SMEs.
The Council believes these initiatives, and efforts of other
institutions, can be utilised to assist in improving the
competitive position of participants in the foodstuffs and
household necessities retailing sector. For example, by promoting
the utilisation of state of the art management information
systems.
-
The Council recommends that the SMEO or other relevant
institutes develop specific programmes aimed at assisting small
traders in the foodstuffs and household necessities retailing
sector.
-
Wet market operators should be alerted to the threat
to their continued survival and their responsibility to understand
the need to make a paradigm shift in the way they operate.For
example,
-
a "wet" market for fresh produce need not always be so
wet as to irritate and deter consumers from patronising the
area;
-
operators must upgrade their knowledge and skills on
technology that can provide efficient business solutions for supply
side management;
-
identify what service
levels are necessary to improve competitiveness, such as issuing
receipts and longer opening hours, in order to increase the
customer base.
QUESTION 2. ?span style="mso-spacerun:
yes; mso-fareast-font-family:·s²Ó©úÅé;
mso-fareast-language: ZH-TW" lang="EN-GB">HOW TO ENSURE
DIVERSITY WHILST MAINTAINING TRADITIONAL STRENGTHS IN FRESH PRODUCE
RETAILING ? GOVERNMENT'S FACILITATION ROLE ?
-
Hong Kong will benefit from a vibrant food retailing
market with multiple operators, where competitive choices will be
available. A rethink of government policy is warranted at this
critical point.
-
The Housing Authority (HA) and FEHD are both involved
in maintaining the traditional role that wet markets have in
serving Hong Kong consumers with fresh produce. A major reason for
their involvement is to serve the public desire for buying fresh
market produce.In the case of FEHD, wet markets serve to house
those persons holding a hawker's licence. The sector is
characterised by many individual operators who cannot afford to
rent private shop premises.They rely on government to ensure that
there is the necessary infrastructure and availability of low cost
market facilities for them to continue to offer a service.In
effect, both government departments have for some time taken on a
role as major developers, or entrepreneurs for the maintenance of
the wet market sector.
-
The fact that government has historically played a
role in maintaining wet markets, and continues to allocate
government expenditure in maintaining related assets, means that
from a public policy point of view it has a justifiable role in
addressing the questions now being posed. Moreover, because the wet
market assets are publicly owned, the Council believes it is
incumbent on the Government to ensure that:
-
the decline of the wet market sector (if it is
accepted to be inevitable) is managed in an orderly fashion;
or
-
if it is agreed that wet markets are important and
should be preserved in some way, that the evolution is efficiently
managed.
-
There should be a change in focus which goes
beyond the mere provision of low cost space for stalls, because
successful food retailing now calls for upmarket promotion
strategies, cost efficient sourcing of products, and a strong
emphasis on customer service.Information available to the Council
indicates that HA and FEHD have devoted efforts in devising new
strategies for wet markets and recognize the need for, and are
planning to improve and upgrade facilities for their wet markets so
as to maintain the commercial prospects for these
developments.
-
The Council recognizes that the situation is
different between HA and FEHD.Whereas the relationship between the
small store operators and HA is that of lessee and landlord, FEHD
carries with its market the legacy of re-housing unlicenced
hawkers. Changes in these markets will have implications of tenure.
The move to revitalize business need the support and ownership of
the store operators.
-
The Council believes that Government should
employ the creativity and entrepreneurial skills found in the
private sector to manage the current markets, for this
purpose.
-
The Council notes the proposal by HA
announced in July 2003 to sell its shopping malls (which include
wet market facilities) and car park assets.The HA's stated
intention behind its proposal is to divest the assets in the
interests of realising the monetary value in those assets. The
Council sees this as a good opportunity to ensure that the assets
are used in such a way that their current important role in
providing competition to supermarket chains is maintained and
developed in a way that ensures continued strong competitive
pressure on supermarkets into the future.
-
Prior
to the announcement by HA, the Council had formulated the following
options in mind:
Option one ?unencumbered sale of
government owned assets
-
The publicly owned wet market assets of
FEHD and HA (including its other non wet market commercial
properties) [9] , could be sold on the open
market and their use left to the new owners as they see fit. A
modification would be to grant a lease with eventual transfer of
ownership upon satisfactory demonstration of leadership within the
trial period.
-
This
is similar to HA's current arrangement of granting a lease to a
single operator. The difference lies in ownership; as once the
market is in the hands of a commercially oriented owner, the owner
will assume full responsibility towards the decoration, maintenance
and management of the market; and make appropriate
investments.
Option two ?establish wet market
co-operatives
-
The
individual retail areas of wet market complexes owned and operated
by FEHD and HA could be sold to wet market traders.As owners of
their units (with the Government remaining as the owner of the
common areas) they could operate the wet market complex as a
co-operative under a Deed of Mutual Covenant. The merit is the
total involvement of the stall operators who would try their best
to succeed.In so doing, the workforce will also be
retained.
Option three - creation of wet market
development corporation
-
A statutory corporation
could be created to act as an incubator for the continued
development of the traditional wet market in Hong Kong. [10]The statutory
responsibility of the entity would be to develop wet markets into a
new type of shopping experience that uses the strengths of wet
markets, i.e. freshness, multiple choices in fresh produce, as a
basis for successfully evolving this mode of shopping into a form
suited to meet current and future consumer aspirations.The
corporation could:
-
have a statutory term of
reference to ensure the continuation of traditional wet market
shopping, and manage its evolution to meet the current and future
aspirations of Hong Kong consumers and society;
-
have as its asset base current
wet market and commercial properties infrastructure owned by FEHD
and HA;
-
utilise existing staff resources of both
departments [11] that are currently deployed for
management of commercial activities; and
-
be
privatised at a future date.
-
The above options are raised to stimulate public
discussion on the pros and cons of the options and is by no means
exhaustive. As discussed earlier, there is a need for a paradigm
shift by wet market operators as well as the government's policy
objectives.The Government may consider running a pilot project for
one or two of the above options, or to have the pilot projects
co-exist in parallel. Experiences gained will point to the way
forward.
-
An
important point is that the operators of the large supermarket
chains must not be awarded the tender for these markets or involved
in managing the evolution; otherwise it would defeat the objective
of increasing the diversity in fresh food retailing.
QUESTION 3. ?HOW TO MAINTAIN A LEVEL PLAYING
FIELD?
-
The Council has received complaints from
various parties concerned with alleged anti-competitive conduct in
the supermarket sector. It has exchanged correspondence and held
meetings with related parties in attempts to establish the veracity
of the allegations. The allegations have ranged from attempts to
induce resale price maintenance, and refusals to supply.Not being
an investigative body with powers to obtain information, the
Council can only conclude at best that there is anecdotal evidence
to indicate that pressure has been exerted on suppliers to
discipline competitors that threaten a preferred level of price
competition in the market. Such conduct has been considered, in the
Government's Statement on Competition Policy , to be a
category of anti-competitive practice that may warrant further
examination. [12]
-
If Hong Kong had a competition authority that had
investigative powers, similar to those existing in other comparable
advanced economies, the authority could activate its information
collecting powers, where the necessary prima facie evidence and
therefore "reason to believe" or "reason to suspect" has
emerged.
-
In
these circumstances, the authority would be in a better position to
obtain information that could establish the veracity of the
allegations on refusal to supply, or inducement of resale price
maintenance, one way or the other, to a higher standard of proof.In
the absence of such an authority, and its regulated information
gathering powers, the industry will continue to be subject to
innuendo and uninformed opinion, as far as allegations of
anti-competitive conduct is concerned.
Self regulatory complaints
mechanism
-
The Government has indicated in its
Statement on Competition Policy a support for industry self
regulation as one means to "preserve and enhance free competition".
The Hong Kong General Chamber of Commerce (HKGCC) in its
Statement on Competition urges its members to "refrain from
restrictive practices, such as collusive or predatory behaviour
that impair economic efficiency or free trade" and encourages
specific industries, where possible, to develop through their
respective associations, a complaints-handling procedure as well as
provisions to deal with non-compliance of their members.[13]
-
Therefore, an option for the industry, or for the
HKGCC to consider, is to develop a self regulatory complaints
handling body that has the authority to examine allegations of
anti-competitive conduct in the foodstuffs and household
necessities retailing sector.
-
Alternatively, supermarket operators, being good
corporate citizens may consider expanding their current good
conduct code, which is principally directed towards customer
relations, to include other dimensions, e.g. relationships with
suppliers etc. With transparent rules on good practice, the
operators would be in a better position to answer what they
consider to be unfounded allegations about their
conduct.
-
The Council is in the process of creating a
Consumer Protection and Competition Model Code . The Model
Code will comprise "Competition Rules" and "Rules on Structure of a
Complaints Handling Committee and Procedure for Assessing
Complaints Alleging Anti-competitive Conduct". The Council
considers these might serve an appropriate basis for developing
such a self regulatory scheme.The Council is happy to offer its
assistance in this regard.
-
The Council's preferred option for assessing
allegations of anti-competitive conduct is the creation of a
general competition law that applies to all economic sectors,
similar to that existing in other advanced economies.The above self
regulatory mechanism is suggested pursuant to the Government's
preferred option as outlined in its Statement on Competition
Policy , and the realisation by the Council that the
Government's current position is not to introduce a general
competition law.
-
As a long term solution, the Council is in
favour of introducing a competition law framework in Hong Kong;
similar to that which exists in other comparable advanced
economies. A general competition law would establish legislative
boundaries, within "black letter law", as to what standard of
behaviour is expected in relation to the range of conduct
complained of. Under a competition law framework, with transparent
rules and procedures, the various protagonists would be in a
position to clarify their concerns, and defences, and there would
be public debate on issues such as whether market power actually
exists.
-
Moreover, given the increasing concentration of
market participants in the supermarket sector, it is reasonable to
expect that some government assessment should be made as to what
safeguards should be in place to prevent further concentration;
particularly if either of the two largest supermarkets should
merge.In fact, as noted in Chapter 3, the Government is introducing
competition law safeguards to prevent anticompetitive mergers in
the telecommunications sector (in the face of telecommunications
industry concerns that they are being unfairly targeted).
Therefore, from a government competition policy point of view,
there is no apparent reason why similar safeguards could not also
be put into place for the foodstuffs and household necessities
retailing sector. Introducing a general competition law framework
would address both the competition safeguard concern and the need
for the rules to apply fairly to all in the economy.
-
Problems also arise with
regard to allegations of anticompetitive conduct.In the absence of
a general framework for examining such practices, it is those with
market power who will decide whether and how anti-competitive
practices exist in the marketplace.In these circumstances, the
disputes that arise between suppliers and purchasers, and
competitors, will invariably be settled through withdrawal from the
market or the weaker party succumbing to the demands of the
dominant market player. The reason being that it is in neither
party's interests to prolong a dispute and disrupt supply.Because
the peace is negotiated in private, the public interest is not
represented.
QUESTION 4. ?HOW TO ENSURE CONSUMER TRUST IN
THE MARKET PLACE?
-
Consumers suffer if misleading claims and trade
malpractices exist in the market place.If the marketing environment
is characterised by rivals engaging in misleading conduct, then
healthy competition in the market will not exist.
-
It
is apparent from reported allegations of frozen pork being passed
off as fresh pork [14] that there
is a problem with misleading practices in the market place and
these practices must be curbed.The Council notes the precautionary
measures taken by FEHD in respect of the labelling of imported
chilled chicken that will assist consumers to differentiate chilled
chicken from fresh chicken. Such proactive measures are to be
commended. The Council trusts that continual enforcement of
appropriate laws and regulations will curb the problem of
misleading conduct in the marketplace.
-
The
Government's efforts are also being complemented by industry. For
example, a wholesaler accredits a retailer that sells fresh meat on
the condition that the retailer observes the wholesaler's standard
which is aimed at protecting its corporate goodwill. The Council
supports these industry measures as a means of enhancing consumer
confidence, and encourages more wholesalers to operate on a similar
basis, to ensure that competition can play its part in maintaining
high standards of marketplace behaviour.
Concluding
Remarks
-
In this study the Council has examined the
dynamics that exists in the foodstuffs and household necessities
retailing sector and pointed to the gradual decline of the wet
market sector. The Council does not intend that success should be
penalized in the supermarket sector, rather the Council is putting
forward a case that Hong Kong will benefit from a vibrant food
retailing market with multiple operators where competitive choices
will be available, and a win ?win situation can be attained for
all.
-
The Council has identified the need for a paradigm
shift by wet market operators.It supports government policy makers
to adopt new policy objectives and strategies for wet market
development, and where financially feasible, the re-engineering of
wet market operation and retraining of the workforce. While
dislocation of workforce as emerged from the study is not a
consumer issue, the decline of the wet market industry will affect
consumer interest in product choice, price and quality.
-
We
have put forward recommendations and options on these and other
issues with a view to stimulating public debate. The Council is not
saying these are a panacea for all the problems.Nor is it saying
that they are the only options. What the Council is emphasising is
that something must be done now if Hong Kong is truly concerned
with competition within this sector; with the need to contain our
unemployment problem; and in maintaining Hong Kong's
competitiveness and truly unique characteristic as Asia's World
City.
Consumer Council
August 2003
[1]For example, the Government's Competition Policy
Advisory Group Annual Report of 2000 ?2001 notes in regard to
complaints of anti-competitive conduct that "As a general rule,
investigations into and follow up actions on the complaints are
carried out by the relevant bureaux and departments." See www.compag.gov.hk
.
[2]Budget Speech March 2002,
paragraph 31.
[3]The report can be
downloaded from websitehttp://www.ncc.gov.au/pdf/CIComAg-001
.
[4]See Section 51AC of the
Australian Trade Practices Act 1974 ?Unconscionable conduct
in business transactions, and the ACCC's Small Business Program.
See www.accc.gov.au
.
[5]The report, issued in
January 2003, can be downloaded from website http://www.dti.gov.uk/retail/index.htm
.
[6] In 1995, Mayor Thomas M. Menino created
Boston Main Streets, the first urban, multi-district Main Streets
program that provides funding and technical assistance to 21
neighbourhood-based Main Streets districts throughout the City of
Boston. The program focuses its effort on providing merchants and
community residents with the tools for their historic commercial
districts to compete in today's market. The Main Streets program
helps the local districts capitalize on their unique cultural and
historical assets while focusing on the community's economic
development needs. Examples include small business recruitment,
business retention and addressing competition from shopping malls
and discount retailers.
[7]See website http://www.taiwanheadlines.gov.tw/20000418/20000418fl.htm
.
[8]Asia Pacific Economic
Cooperation every year has Small and Medium Enterprise Ministerial
Meetings on policy development towards small enterprises, discuss
the suggestions from the SME Working Group. It also creates APEC
SME Network of Networks to facilitate information exchange for SME
in the region.
[9]The Council recognises
that FEHD assets would most likely encounter legal encumbrance
problems.
[10] For example, an analogy can be drawn
with the proactive policy that government has taken in the
information technology sector where it is using private sector
initiatives through a statutory corporation, the Hong Kong Science
and Technology Parks Corporation, in its attempt to develop the
Hong Kong economy into an IT hub.
[11]FEHD and Housing
Department (HD).As recommended by the Review of Institutional
Framework for Public Housing Report, the former Housing Bureau and
the former HD merged on 1 July 2002 to form the new HD. The
re-constituted HD continues to provide executive support to
HA.
[12]See sub section 7(c) of
the Statement on Competition Policy at www.compag.gov.hk which lists
"conditioning the supply of specified products…to the acceptance of
certain restrictions other than to achieve assurance of quality,
safety, adequate service or other justified
purposes".
[13]See Hong Kong General
Chamber of Commerce website www.chamber.org.hkChamber Statement
on Competition Clause 6.
[14]In 2002, the Council
received a complaint by the meat and livestock importer Ng Fong
Hong (NFH) alleging misleading sales practices in relation to wet
market traders and supermarket operators selling chilled pork as
fresh pork. According to NFH, "chilled" pork from Thailand had been
mixed together with fresh pork and sold to consumers as fresh pork.
NFH stated that this had occurred in many wet market stalls, as
well as in at least one
supermarket.
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