Complaints or comments relating to competition policies

The Hong Kong Government, in its May 1998 Statement on Competition Policy called on business to cease existing, and refrain from introducing, restrictive practices that impair economic efficiency or free trade.  Examples were given in the Statement of some practices that might warrant more thorough examination, such as price-fixing, bid-rigging, market allocation, sales and production quotas, joint boycotts, unfair or discriminatory standards, predatory behavior in selling below cost, tie-in sales and setting retail price minimums.  It also set up a body known as the "Competition Policy Advisory" (COMPAG) to review policy issues related to competition.  A copy of the Government's Statement and a report issued by COMPAG can be found at

http://www.info.gov.hk/tib/roles/index_main.htm

If you would like to raise an issue with the Council that concerns a restrictive trade practices, along the lines described above, you can write to

Trade Practices Division
Consumer Council
22/F., K. Wah Centre,
191, Java Road, North Point
Hongkong

or Fax - (852) 2856 3611

or Email - competition@consumer.org.hk

If, on the other hand, you would like to make a complaint as a consumer about matters such as:

• goods or services not corresponding to description;

• delay in delivery;

• dissatisfaction of service; or

• misleading and deceptive conduct

and you have negotiated with the provider in vain, you are also welcome to lodge your complaint with our Complaints and Advice Division .