Home Affairs DepartmentConsumer Council
Workshop on 1. Lift Maintenance ; and 2. Maintenance of Gas Risers (8 May 1999)

 

「石油氣管道維修保養」
香港蜆殼有限公司營運經理
李偉民先生
演辭

Background

LPG : Important Source of Energy

          LPG has been an important source of clean, non-toxic, efficient and versatile fuel for the Hong Kong public during the past few decades. In the early days, consumers are supplied by cylinder gas delivered to their doorsteps by labours. Today, whilst one quarter of Hong Kong's total domestic households still purchase cylinder gas, the newer buildings constructed in the past 20 years or so are supplied by piped LPG. Together, approximately 37% of households use LPG as their domestic fuel.

          Hong Kong is a very densely populated area; a very high percentage of Hong Kong's 6 million population is concentrated in a total area of less than 500 sq. miles. As such, the safety of LPG has become a major concern for the public and legislators, as well as the LPG industry with its never-ending endeavour to improve safety.

          The oil companies in Hong Kong have formed an LPG Technical and Safety Committee, with a view to continuously monitor and enhance safety in the industry. Shell chairs this Committee with the mandate in leading the industry to achieve this objective.

 

Sound Safety Record

          While we follow all the appropriate guidelines in the Gas Ordinance (Cap. 51) and the Code of Practices, Shell has also implemented a preventive maintenance system to ensure the piped LPG installations are in sound conditions to deliver LPG to its consumers.

          Currently, Shell supplies approximately 90,000 families in 68 residential estates with piped LPG. Because of the effective maintenance programme that we put in place we have not experienced any major incidents in LPG risers.

 

Current Practice in Shell

          In most of our supply contracts Shell will finance the initial installation costs and assume ownership of the pipeline systems during the contract period. The cost of maintaining the gas risers is borne by Shell at no extra cost to our customers. Apart from organising an annual inspection by competent persons recognised by the Gas Standards Office, Shell also arrange, at its own cost and initiative, periodic inspections conducted by competent contractors and fitters on all of its domestic piped LPG installations, to check the conditions and functions of various equipment including the gas risers. All inspection records are centrally managed by Shell Engineers. All needs of repair are met promptly and at Shell's cost.

          The kind of inspections on gas risers include:

  • Preventive maintenance: conducted twice per year on all sites by appointed competent contractors ;
  • on-going inspections: fitters of Shell's dealers have the obligation of performing continuous monitoring of the conditions of the gas risers. Any observations of deterioration in conditions are relayed to Shell immediately for further investigation.

          In addition to this, Shell operates a 24-Hour Emergency Reporting Centre to response to emergencies. A team of trained fitters can be mobilised efficiently for this purpose.

 

Consumer Value

          We believe that consumers would benefit most by this approach of maintaining the risers by the gas supplier. Potential risks to consumers caused by insufficient maintenance, which in turn may be caused by lack of co-ordination or consumers' unwillingness to contribute financially, could be largely reduced.

 

Looking Ahead

          The LPG market in Hong Kong is currently in a declining stage. While the piped LPG business is more or less stagnant, the cylinder gas market is shrinking at an average annual rate of 1.5%. As the market leader Shell is totally committed to upholding the sound safety record in the domestic piped LPG sector, whereby Hong Kong consumers will continue to enjoy the convenience and cleanliness of this domestic fuel which is the cheapest amongst all alternatives.


Competition-related complaints or comments
Competition-related complaints or comments
有關競爭政策投訴或回應

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